Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Please allow 2-3 business days for USA shipping. We ship from California and process all orders within 48 hours.
International shipping may take 7-14 business days, and we also provide tracked ensured shipping outside of the United States.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We offer free, fast shipping to all U.S. orders shipped to the United States. All international orders will incur a small shipping fee which is reflected upon checkout.
ThermoHealth™ has one of the fastest temperature readings on the market at around 0.1 seconds making it the most efficient thermometer on the market.
Understand that while our thermometer is extremely accurate, it is not perfect. We are within ± 0.2 °C. This is a small room for error meaning ThermoHealth™ will always be accurate with gauging whether or not someone does have a temperature above average.
We offer a few options for setting it up. We provide adhesive strips to mount it to the wall and also screws in case you want to mount it that way. All ThermoHealth thermometers come with a thread for tripods as well. As of now, we do not sell tripods but we will begin selling them soon. Generic camera tripods work for our device.
ThermoHealth™ offers the option to use batteries or a simple USB cord. All ThermoHealth™ devices come with the needed USB cord. The battery type for the standard model is (1) 18650 while for the Pro model is (4) AA. (Not included)
Returns & Warranty
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. If the box for the device has been opened, we will have to charge a restocking fee of 15%. If the box is still sealed, we can grant a full 100% refund. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If your device malfunctions at any time during its first year of use, you will receive a replacement at no cost.