How Long Does It Take To Show Your Temperature?
ThermoHealth™ has one of the fastest temperature readings on the market at around 0.1 seconds making it the most efficient thermometer on the market.
How Accurate Is The Temperature?
Understand that while our thermometer is extremely accurate, it is not perfect. We are within ± 0.2 °C. This is a small room for error meaning ThermoHealth™ will always be accurate with gauging whether or not someone does have a temperature above average.
Do I Have To Mount It To The Wall?
We offer a few options for setting it up. We provide adhesive strips to mount it to the wall and also screws in case you want to mount it that way. All ThermoHealth thermometers come with a thread for tripods as well. As of now, we do not sell tripods but we will begin selling them soon. Generic camera tripods work for our device.
Does It Require Batteries? If So, Which Type?
ThermoHealth™ offers the option to use batteries or a simple USB cord. All ThermoHealth™ devices come with the needed USB cord. The battery type for the standard model is (1) 18650 while for the Pro model is (4) AA. (Not included)
How Long Does Shipping Take?
Please allow 2-3 business days for USA shipping. We ship from California and process all orders within 48 hours.
International shipping may take 7-14 business days, and we also provide tracked ensured shipping outside of the United States.
How Do I Know If My Order Got Placed?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Shipping and handling time: 1-2 days processing/handling
What Does Shipping Cost?
We offer free, fast shipping to all U.S. orders shipped to the United States. All international orders will incur a small shipping fee which is reflected upon checkout.
We have a FREE 1 Year Warranty since from the date you receive the shipment. If any malfunction exists during the warranty period, you can send it back to us by postal mail, you bear the post freight; we will repair it and return to you by postal mail, we bear the post freight.
Note: any man-made damages or it is broken by water ingress, falling down and other careless operation cannot be covered in this warranty policy.
We have a 24/7/365 ticket and email support.
If you need assistance, please feel free to contact us by form or
Thank you for choosing ThermoHealth™ HandsFree Infrared Thermometer